Dealing with COVID-19: Juan Santamaría International Airport

March 2020. In observance of Costa Rican Health Ministry guidelines and with the intention of joining forces to combat the COVID-19 health emergency, Juan Santamaría International Airport (SJO) manager AERIS has implemented the following measures and temporary restrictions within the air terminal:

  1. • Bars have been closed within SJO.
  2. • Establishments such as restaurants, the food court and VIP lounges must operate at fifty percent (50%) occupancy.
  3. • All food samples at establishments have been temporarily suspended.
  4. • Prevention and hygiene measures have been tightened for the different operators’ employees (frequent handwashing, use of alcohol gel after handwashing and other recommendations such as avoiding touching one’s face and applying the protocols for coughing or sneezing).
  5. • Posting has been ensured of signs showing the coughing, sneezing and handwashing protocols (according to Health Ministry guidelines) at strategic points in the terminal and in visible places in all establishments for observance by staff.
  6. • The frequency of cleaning and disinfecting of establishments has been increased, especially of frequently touched surfaces (handrails, push buttons, doorknobs, food trays, armrests, seats, etc.).
  7. • Passengers and personnel working within the air terminal are urged to observe Health Ministry guidelines on greetings and physical contact.
  8. • Equipping of restrooms and facilities has been reinforced with toilet paper, potable water, antibacterial soap for handwashing, alcohol gel with the composition indicated by health experts, and paper towels for hand-drying. This measure applies for both passenger-use facilities and the internal facilities of each establishment within the airport.
  9. • Establishments with air conditioning must ensure the units are checked and maintained properly. Maintenance records must also be made available for the authorities to check.



As a responsible airport manager committed to containment of the virus, AERIS has provided materials in Spanish, English and Chinese (Mandarin), as well as voiceovers (audios) throughout the air terminal in Arrivals as well as Departures, urging passengers of the importance of handwashing and other precautions.

Passengers and the general public are invited to stay informed through official channels and the Ministry of Health website.


About AERIS Costa Rica

AERIS HOLDING COSTA RICA, a member of the CCR Group of Brazil, is the Invested Manager providing services to the Juan Santamaría International Airport. It is responsible for the operation, maintenance, refurbishment, construction, financing and promotion of Costa Rica’s primary air terminal.

AERIS draws on the experience of its parent companies: HAS Development Corporation and CCR Group of Brazil, the latter being the majority shareholder with participation in the international airports of Quito (Ecuador), Curaçao and Belo Horizonte (Brazil). The Manager seeks to surpass the standards of its contract (CGI), contributing to the country’s growth through the safe and efficient operation of a leading Latin American airport.

In 2019, SJO connected Costa Rica to 38 destinations around the world. Four domestic airlines and 28 international commercial airlines operated in its facilities, with more than 5.4 million in passenger traffic.


For more information, contact 2437-2400


Taxis oficiales del Aeropuerto Internacional Juan Santamaría, vehículos color naranja. Ofrecemos servicios de transporte de pasajeros desde y hacia el aeropuerto 24 horas los 365 días del año, con una amplia flota de vehículos a escoger tipo sedán, vehículos híbridos, microbuses, y unidades para la atención de pasajeros con condiciones especiales de movilidad.

Nuestros conductores son bilingües y capacitados en relaciones humanas e información turística. Nos caracterizamos por ser puntuales y damos una atención personalizada a nuestros pasajeros.

Brindamos garantía de seguridad y respaldo gracias a que contamos con pólizas de seguros con cobertura total por accidentes.

Para reservaciones y/o consultas:

Teléfono: +(506) 2440-4444 y +(506) 2440-3113

Por website:

Whatsapp: +(506) 8475-36-39


Official taxis from Juan Santamaría International Airport, orange vehicles We offer passenger transport services to and from the airport 24 hours a day, 365 days a year, with a large fleet of vehicles to choose from, sedan type, hybrid vehicles, minibuses, and passenger care units with special mobility conditions.

Our drivers are bilingual and trained in human relations and tourist information. We are known for being punctual and give personalized attention to our passengers.

We provide security and support guarantee because we have insurance policies with full accident coverage.

For reservations and / or inquiries:

Phone: +(506) 2440-4444 y +(506) 2440-3113


Whatsapp: +(506) 8475-36-39